021 221 210, 020 5595 9090

Thatluang Kang Village, Unit 5, Xaysettha District, Vientiane Capital

Get free insurance consultation!

021 221 210

020 5595 9090

Frequency Asked Questions (FAQs)

Find answers to common questions about MSIG Sokxay Insurance’s products, services, claims, and more. If you don’t see your question here, feel free to contact us—we’re happy to help!

Frequency Asked Questions (FAQs)

Find answers to common questions about MSIG Sokxay Insurance’s products, services, claims, and more. If you don’t see your question here, feel free to contact us—we’re happy to help!

Welcome to our FAQ page! Here, you’ll find answers to common questions about MSIG Sokxay Insurance’s products, services, claims process, and more. Whether you’re looking for details about our motor insurance, guidance on filing a claim, or contact information, we’ve got you covered. Explore the topics below to quickly find the information you need.

24/7 Claims Assistance

We’re always here to support you, day or night

Always by Your Side

Our dedicated claims team is available anytime to assist with your emergencies and ensure a smooth process

We offer a comprehensive range of insurance products, including:

  • Motor Insurance
  • Fire Insurance
  • SME Insurance
  • Home Insurance
  • Property All Risks
  • Money Insurance
  • Travel Insurance
  • Public Liability Insurance
  • Marine Cargo
  • Equipment All Risks
  • Group Health Insurance
  • Group Personal Accident
  • Construction All Risks

For more details, please visit our Insurance Products page.

To file a claim, you can visit our Claims page, which provides detailed information on the claims process. Additionally, you can contact our customer support team for assistance.

We offer a variety of services to support our customers, including:

  • Easy Claims Processing
  • Access to an Extensive Hospital Network
  • Trusted Garage Network
  • Professional Agency Support

More information is available on our Services page.

You can reach us through the following contact details:

  • Phone:
    • General Inquiries: 021 221 210, 020 5595 9090
    • Motor Insurance Hotline: 020 5844 4044, 020 5944 4044
    • Health Insurance Hotline: 020 5585 9091
  • Email: admin.insurance@msig-sokxay.com
  • Address: Sokxay Group Head Office, 1st Floor, Thatluang Kang Village, Unit 5, Kamphaengmeuag Road, Xaysettha District, Vientiane Capital

For more contact options, please visit our Contact Us page.

Yes, we offer a mobile application that allows you to manage your insurance policies, file claims, and access other services conveniently. You can download the app from our Download page.

You can find information about our network hospitals and garages on our Services page. This section provides details to help you locate trusted service providers within our network.

Essential tools and documents, including forms, calendar, and our mobile app, are available on our Download page.

Secure Your Future with Us

Planning for tomorrow starts today. Discover how our comprehensive insurance solutions can protect what matters most.

For all inquiries, please feel free to reach out at

sale@msig-sokxay.com

020 5595 9090

020 5595 9090