At MSIG Sokxay Insurance Co., Ltd. (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website (www.msig-sokxay.com), use our services, or interact with us in any other way.

1. Information We Collect
We may collect the following types of information:

• Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and other relevant details.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, and the pages you visit.
• Cookies: We use cookies to improve your experience on our website, track user activity, and provide personalized content. You can control cookie settings through your browser.

2. How We Use Your Information
We use your information for the following purposes:

• To provide and improve our services
• To respond to your inquiries or requests
• To send you updates, promotional content, and offers related to our products and services
• To enhance website functionality and user experience
• To comply with legal requirements and protect our business interests

3. Sharing Your Information
We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or government authority).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications from us
• Object to the processing of your information, in certain circumstances

To exercise any of these rights, please contact us using the details below.

6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the “Last Updated” date at the bottom of this notice will be revised accordingly.

8. Contact Us
If you have any questions about this Privacy Notice or how we handle your information, please contact us at:

MSIG Sokxay Insurance Co., Ltd.
021 221 210
Sokxay Group Head Office, 1st Floor, Thatluang Kang Village, Unit 5, Kamphaengmeuag Road, Xaysettha District, Vientiane Capital
admin.insurance@msig-sokxay.com